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Fancy packaging is not eco-friendly. We would rather have our products do the talking, so we use FSC-certified uncoated, undyed, natural, recyclable Kraft brown boxes. We use leftover fabric to make re-usable bags that keep our eucalyptus silk sheets neatly folded, and FSC-certified glassine paper bags, rather than plastic, to protect our products from moisture, dust and odors during shipping. Our cooling comforter sets are vacuum packed, which significantly reduces the size of the shipping box and therefore reduces our carbon footprint during shipping. If your comforter seems flat right out of the box, simply wash and dry it, which will re-fluff it. Please recycle all of our packaging!
A quick note on Amazon…Rest assured that our products are independently made by sleepmōd®, an American owned company, which is NOT affiliated with Amazon. You are buying products made with certified, genuine, Lenzing TENCEL™ technology and Unifi REPREVE®, both of which are made with the strictest adherence to environmental and quality standards. No cheap or generic knockoffs, no imitation “Tencel, Lyocell, or Repreve” and no cheap blends…our products are the real deal.
Many e-commerce companies give the impression that they are eco-friendly by offering an additional charge at checkout to make your shipment carbon neutral. We do not pass this cost onto our customers. Instead, we take the responsibility and pay extra to offset the carbon for every order that we ship.
We offer free domestic carbon-neutral shipping to all 48 contiguous states and free returns from those states within 180 days of the date of purchase. We charge a flat rate of $25 for shipping to Hawaii, Alaska, and US Territories. Customers in Hawaii, Alaska, and US Territories are responsible for return shipping, which is the current market shipping rate from those states back to us.
We make international shipping affordable and transparent with the shipping cost, taxes, and import duties all conveniently calculated at checkout. We do not provide free shipping or return shipping from anywhere outside of the 48 contiguous United States. International customers are responsible for paying the current market shipping rate, taxes, and import duties at checkout.